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Steve Sammons
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Who Makes Important Decisions?

The distributor decision could change the company’s profitability.

It is large, visible, and hard to reverse. The board is uncomfortable letting the CEO decide.

Carver and Charney use that for-profit scenario in rehearsal 3.18 to ask a sharp question: who makes an important decision?[1]

My answer is that importance is not an authority chart.

Boards often delegate routine decisions and pull back the ones that feel consequential. That sounds prudent until the CEO discovers that the delegation applies only when the board is relaxed. Every new issue then requires a debate about size, attention, and fear.

Policy provides a better line.

The board defines the results and the unacceptable means. It can limit concentration risk, conflicts, financial exposure, contract length, customer harm, or other conditions. It can reserve particular powers through bylaws or explicit policy. The CEO makes the choices that remain.

A major distributor may still be the CEO’s decision.

The board should receive evidence that the choice complies with policy, not conduct a second vendor selection. If the current risk boundary allows exposure the board now finds unacceptable, it can change the boundary for future decisions.

I would ask the board to finish this sentence:

“This decision belongs to the board because…”

“Because it is important” is not enough. A sound answer points to law, bylaws, a reserved-powers schedule, or a policy decision only the board can make.

The distinction protects accountability. If trustees choose the distributor, the CEO should not be judged as if the CEO chose it. If the CEO chooses within clear limits, the board can evaluate compliance and results without sharing the operating decision.

Govern for Impact’s Source Document says the board controls operational means by limiting rather than prescribing them and delegates authority to management within those limits.[2] That is an ambitious design. It asks the board to think about categories of risk before the famous case arrives.

The method can strain in founder-led firms, closely held companies, or regulated industries where boards retain more operating approvals. The governing documents and law may place a specific transaction with the board. Clarity still matters. Write the reservation down and stop pretending the CEO holds authority that the board intends to use.

Before the vote, run the choice through a policy lens. What result could be affected? Which risks have limits? What evidence will show compliance after the contract begins? Which part, if any, is reserved to the board? That discussion lets trustees govern the magnitude without pretending to possess the CEO’s operating information.

Advice remains available. A director with distribution experience can ask questions or offer counsel when the CEO wants it. The line is freedom: advice leaves the CEO free to choose; a board instruction does not. Minutes should not turn a conversation into an approval the board never intended to own.

You can create a one-page reserved-powers schedule. Include transactions the board must approve and link each to the legal or policy source. Review it annually. Everything else remains within the CEO’s delegation, subject to monitoring.

Big decisions deserve careful thought.

They do not deserve a new accountability system invented in the middle of the meeting.

Footnotes

[1] Miriam Carver and Bill Charney, The Board Member’s Playbook (Jossey-Bass, 2004), rehearsal 3.18, pages 92–95.

[2] Govern for Impact, “Policy Governance Source Document,” principles on Executive Limitations and Delegation to Management.

Additional reading

John Carver’s Boards That Make a Difference makes the case for governing consequential choices through prior policy.

Peter Greer, David Weekley, and Tiger Dawson’s The Board and the CEO helps leaders keep trust intact when the stakes rise.

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Steve shares insights and strategies for business transformation, brand development, and sustainable growth—always rooted in faith-based principles and a commitment to purposeful leadership across diverse industries.
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